Effective Date: April 4, 2025
Website: www.freshnflower.com
Company Name: FreshnFlower
Location: No.8/23, Kamarajar Street, Kanagasabai Colony, Koyembedu, Chennai - 600 107
Contact Email: [email protected]

At FreshnFlower, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address, etc., when you place an order or contact us.

• Payment Details: We use secure third-party payment gateways. We do not store your card or banking details.

• Usage Data: Information about how you use our website (e.g., pages visited, time spent), collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Respond to your inquiries and provide customer support

• Improve our website, products, and services

• Send updates, offers, and promotions (only if you opt-in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party partners who help us operate our website, process payments, or deliver products — all under strict confidentiality.

4. Cookies & Tracking

Our website uses cookies to personalize your experience and analyze site traffic. You can manage cookie settings through your browser preferences.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your data

• Opt-out of promotional emails at any time

To exercise any of these rights, email us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, payment gateways). We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 Email: [email protected]
📞 Phone: +91 91768 27272